The quality check, its scope and its photos

After stock-in the operator inspects for appearance, colour, large-area damage, stains, size, model and version number. Apparel is checked against the remark you left or the label size you selected, which is why the size field on the order matters more than the size in the photograph.

Inspection takes about 1 working day and is part of the free service, not a paid add-on.

Explicitly outside scope: colour difference, actual-size error and usage effect. Electronics are checked for appearance only, with no power-on test.

So a screen shade that differs from the listing photograph, a garment that measures 2 cm off, or a device that does not switch on are all outside what the free inspection is promising. Knowing that before the parcel ships is the difference between a request that succeeds and one that does not.

Work through the same six fields you used to order. Does the colour match the swatch you picked, not the photograph you liked. Is the size label in the frame, and does it read what you selected. Is the model or version number visible, since the operator lists it as something inspectors check.

If one of those is not visible, that is what an extra photo is for: a single requirement, phrased the way the dialog asks for it, such as logo closeup or measure the label. Asking for a general better picture gets a general picture.

Stock-in is the moment both clocks start: 60 days free and 5 days, which the warehouse page counts down as 120 hours, from the moment the order status becomes Stocked in, both read 2026-10-10. Inspection photos usually land inside that window, which is the whole reason to look at them the day they appear.

The operator's own position on what happens after: with QC images already provided the seller may deny a late request; without QC images a full refund applies. Looking at the photos early is what keeps the option open.